Frequently Asked Questions

Common Questions

• What timbers do we use
  In our Hamilton based factory we work with many kinds of wood including ; Rimu (new, coloured, recycled, OB), Heart Rimu, Pacfic and NZ Kauri, Oak, Ash and Macrocarpa. We are able to source wood if you have a specific requirement, please call us.
• Do we do colour matches to existing pieces of furniture
  Yes. we do. Bring in a sample and we will match the colour. Or we can refinish your existing furniture to match a whole new colour scheme.
• Can we build a match to an existing piece of furniture
  This is something that many customers ask, and yes we can. We will initially need to see some images of the item you wish us to match so we can give you an idea of the cost.
• Do we make to order
  Yes we do. Bring in a plan of what you want and we will quote on it.
• Can we (the customer) supply our own timber
  Yes we have done several jobs where the customer has supplied their own timber – as long as it is dry. Please call us to discuss the timber you have.
• What is the normal production time line?
  The normal production time line can be from 4 – 6 weeks from date of confirmed order. This is subject to public holidays, but when you place your order we will give you a delivery schedule.
• Can we arrange delivery of furniture in the North Island
  Yes, we deliver using several reputable specialist furniture moving companies. We are happy to give you a quote for delivery when we discuss your items of furniture. ​